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Privacy Policy

We care about your privacy

www.ibommortgagebank.com is not an email service, but a corporate website. Registration is not required on this corporate website, but is available to visitors interested in receiving our newsletters and email updates.

This Online Privacy Policy explains what information we collect, how we collect, share, use, and protect your personal information when you visit or use this site and other services offered by Ibom Mortgage Bank. As an IMB customer, be assured that we will keep protecting your information as we have always done.

IMB's customers have the opportunity to make choices about how their personal information may be shared, and we encourage you to make choices that enable us to provide you with quality products and services that help you meet your financial needs.

Consents

What constitutes consent?

You consent to our use of your personal information when you (voluntarily) provide us with them to access any of our products online or in any of our banking outlets.

Security of personal information

Safeguarding your personal information is our main concern. We maintain physical, electronic and procedural safeguards that comply with applicable federal laws to secure your information from unauthorized access and use, accidental or unlawful alteration and destruction; and other unlawful or unauthorized forms of processing.

We engage in the continuous training of our employees in the proper management of personal information. When we use other companies to provide services, we require them to protect the confidentiality of personal information they receive.

At Ibom Mortgage Bank, we take data privacy very seriously and we provide our customers with all necessary data security to protect such personal information from unauthorized access. We require any third parties who carry out any work on our behalf to comply with appropriate compliance standards to protect your information.

The information we collect

We collect your personal information necessary to open a bank account as mandated by the Central Bank of Nigeria. They include name, address, telephone number, email address, contact address, references. All these required that personal data are collected voluntarily and clearly when you access our products online or offline.

How do we collect information?

We may collect information from a range of sources and it may relate to any of our products or services we currently provide or may have provided in the past.

We collect your personal information when:

Note that we may collect information about your computer (or mobile device), including where available your IP address, operating system and browser type, for system administration or for our own commercial purposes. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

How we use your information

Who we share your information with

Towards enhancing our service delivery, we may share data with our technical support service providers, partners, associates, and subsidiaries in the group. However, we where applicable, we execute compliant data sharing agreements or data processing agreements to provide an extra layer of protection for personal information shared in the process.

Individual rights

Available remedies

In the event of infringement of data protection rights, we will ensure any damage is remedied within the shortest possible time. However, you are at liberty to report to the Data Protection Authority (the NPBD) or seek other legal remedies.

Cookies Policy

A cookie is a small file that is placed on your computer's hard drive. Its functions include storing your login and session statuses, recording your user preferences and analyzing web traffic.

Cookies enable websites and applications to store your user preferences in order to enhance your overall website experience by better understanding your preferences, likes and dislikes. They also allow websites to identify when users are logged on their site and when they return to their site, test new content and analyze web traffic with data analytics.

Apart from the date that you select to disclose and share with us, we cannot access your computer or any other information about you with cookies.

Although most browsers automatically accept cookies, you can amend your browser settings to disable cookies. This may however prevent you from fully experiencing the website as it was intended.

Individual Responsibility

Individuals are responsible for making sure the information provided to the Bank is accurate and should inform the Bank on any changes as it occurs, this will enable us to update your information with us.

Children

Ibom Mortgage Bank understands and acknowledges the importance of safeguarding children's privacy, hence, our sites are not intentionally designed for or directed at children under the age of 13. It is our policy never to knowingly collect or maintain information about anyone under the age of 13, except as part of an engagement to provide child-categorized account opening services which requires parental guardianship.

Data security and integrity

Ibom Mortgage Bank has implemented reasonable and effective security policies and procedures to protect your personal information from unauthorized access, data loss and misuse, alteration, or destruction. To the best of our ability, access to your personal information is limited to those who have a need to know and are required to always maintain the confidentiality of such information.

Despite our best efforts and intentions, we acknowledge that security cannot be absolutely guaranteed against all threat actors. Hence, we also make reasonable efforts to retain personal information only for so long:

If you would like further information on anything included in this Privacy Policy, contact us at:

This Privacy Notice may be updated from time to time and the most recent version can be found on www.ibommortgagebank.com